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Frequently asked questions

How fast do you reply?

Usually within two business days. Product questions are faster on each product’s own site.

Will a configurator work for my product?

Tell us what you sell and how customers customize it. We’ll tell you straight if 2D, 3D or neither is the right fit.

Can you build a custom configurator just for me?

Yes. We build custom configurators on WordPress & WooCommerce, Shopify and Nuxt. Pick “Custom configurator project” in the form, or see the Hire us page.

I bought something. Where do I get help?

Loomix help is on getloomix.com. FramerHub help is on framerhub.io. Not sure which? Email us.

How do I get Evolve 3D early access?

Pick “Evolve 3D early access” in the form and tell us a bit about what you sell.

Sell something people want to customize?

Tell us what you sell. We’ll tell you straight if a configurator fits.

Tell us what you sell